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Working Through COVID-19: The Need for Touchless Patient Intake

Working Through COVID-19: The Need for Touchless Patient Intake

The coronavirus has been spreading rampantly throughout the United States, forcing government officials to enforce business closures as well as closures of parks, beaches, and other public areas.

Many small businesses face frightening financial hardships as the quarantine extends and progresses – however, essential businesses, such as dental practices, medical practices, and grocery stores, remain open for the public to access. In order to abide by safety guidelines, healthcare providers limit visits to emergencies only and restrict capacity.

Dentistry is one of the industries in healthcare that have been confronted with the issue of being at direct risk to the coronavirus since the practice is dependent on in-person visits. Although dental practices do not face imminent danger as their hospital counter parts do, dental staff and dentists still need to practice social distancing in order to reduce contact.

In particular, dental practices all over the United States and Canada are only seeing emergency patients currently. Because dental practices require face-to-face interaction with their patients, offices are seeking other ways to safely maintain a sterile environment while also processing patient intake.


Currently, patient intake requires dental staff to hand patients clipboards, forms, and pens, which pose risks of transferring both airborne and physical contact bacteria. In order to reduce the risk of the coronavirus, completing forms will need to take place away from the office or at least from a distance from dental staff.

The demand for a “touchless” patient intake process grows tremendously as the quarantine extends and the number of COVID-19 cases rises. Dental offices are slowly reopening and increasing the number of patients they will see despite COVID-19 worsening. To combat the pandemic, the demand

Enlive offers Mobile and Web forms for creating a safer yet productive environment for dental practices who need to see emergency patients and want to maintain social distancing.

Enlive’s Mobile and Web forms allow dental practices to:

  • Text and Email forms to individual patients
  • Send reminder emails and texts
  • Set a Due Date for their forms sent.
  • Organize and upload new COVID-19 screening forms while also tracking the forms being sent out.
  • Filter through Completed forms, Incomplete forms, and In Progress forms.
  • Add forms to your website with our Direct Page URL.
  • Build responsive and customizable forms
  • Import patient forms and information back into your practice software

In terms of the practice software we work with, Enlive’s Mobile and Web Forms integrate with Dentrix, Dentrix Enterprise, Eagelsoft, Open Dental, Practice Web, and more.

Not only does Enlive have Mobile and Web forms, we also have paperless solutions for regular, in-office intake procedures. Enlive’s paperless solutions provides the best answer to the pandemic’s effect on healthcare providers.

For more information about our Mobile and Web Forms, give Enlive a call at (800)-942-0375 or visit our website at enlivedental.com.

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